Payment Policy
At Model Toys, we strive to provide our customers with a convenient and secure shopping experience. To ensure a smooth transaction process, we have established the following payment policy:
Accepted Payment Methods
- Credit/Debit Cards: We accept major credit and debit cards, including Visa and Mastercard.
- Online Payment Platforms: We support secure online payment platforms such as PayPal and Apple Pay.
Currency
All transactions on our website are processed in USD.
Payment Security
We prioritize the security of your payment information. All transactions are encrypted using industry-standard SSL (Secure Socket Layer) technology to protect your personal and financial data.
Payment Confirmation
Once your payment is successfully processed, you will receive a confirmation email with the details of your order and payment. Please keep this email for your records.
Payment Issues
If you encounter any issues during the payment process or have concerns about a payment made, please contact our customer support team immediately. We will assist you in resolving any payment-related problems.
Refunds and Returns
Refunds for eligible returns will be issued using the original payment method used during the purchase. Please refer to our Return & Refund Policy for more information.
Payment Method Updates
We reserve the right to update or modify our accepted payment methods at any time. Any changes will be communicated on our website or through other appropriate channels.
By making a purchase on our website, you acknowledge and agree to comply with our payment policy. If you have any questions or need further clarification regarding our payment methods, please don't hesitate to call +852 3176 9323 or email us at [email protected] or contact us at Unit B, 13/F, Yeung Yiu Chung No 6 Industrial Building, 19 Cheung Shun St, Cheung Sha Wan, Hong Kong.